Privacy Policy


Crossroads Programs understands that privacy is an important concern to members of our community. You can visit most portions of our website without telling us who you are and without revealing any personal information. The only information we collect from a normal web site visit is the IP address of the computer being used to visit our site, the browser and type of machine being used, the web site that referred that computer to us, the pages requested and the date and time they were requested. We use this information to generate statistics and measure site activity to improve the usefulness of the site to our visitors.

Collection of Personal Information

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Online Data

Crossroads Programs may collect email addresses and other personally identifiable data about visitors when such data is voluntarily submitted on the site. All such information is collected and stored in a manner appropriate to the nature of the data. If you choose to make an online contribution to CrossRoads Programs, we will collect information necessary to accept and process your donation and send you a receipt. This information may include your name, address, telephone number, email address. No credit card information is stored on this site as all payments are made through PayPal. In addition, we may use your Personal Information to send you information about CrossRoads Programs and our activities, unless you contact us at and request that we not send you such information.

We limit access to only those people necessary to ensure that the website is functioning correctly. Servers that contain sensitive information are maintained in secured facilities.

Donor Information Exchange

For all donations made online and off-line, some contact information, such as name and address, may be exchanged with other organizations. You may opt out of such exchange by contacting CrossRoads Programs by email.

CrossRoads Programs reserves the right to disclose any user information when we believe that doing so is required by law or necessary to protect the property, rights, or safety of CrossRoads Programs, visitors to our websites, or other persons.


CrossRoads Programs by default stores the user’s session cookies. Session cookies are set when a user logs in to the site. These cookies contain a user’s authentication details, and the settings for the admin area interface. Login cookies expire every 15 days. This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Third Party Information Collection and Disclosure Practices

CrossRoads Programs web pages may contain hyperlinks to websites operated by third party companies. CrossRoads Programs does not control the content or privacy practices of those sites. You expressly acknowledge and agree that such third parties may employ information collection and/or disclosure practices that differ from those of CrossRoads Programs. CrossRoads Programs does not make any warranties or representations concerning the information collection and/or disclosure practices of such parties.

Updates to Privacy Policy and Questions

If the CrossRoads Programs decides to change its privacy policy, we will post a notice on this web page so that you may review the revised policy. If at any point we decide to use Contact Information in a manner different from that stated at the time it was collected, we will use reasonable efforts to notify its submitters by email, and to give you an opportunity to delete Contact Information if you do not want it so used. If you have any questions regarding privacy or security on the CrossRoads Programs website, please send an email us at

The HIPAA Privacy Rule

The CrossRoads Programs follows the HIPPA Privacy Rule. The HIPAA Privacy Rule establishes national standards to protect individuals’ medical records and other personal health information and applies to health plans, health care clearinghouses, and those health care providers that conduct certain health care transactions electronically.  The Rule requires appropriate safeguards to protect the privacy of personal health information, and sets limits and conditions on the uses and disclosures that may be made of such information without patient authorization. The Rule also gives patients rights over their health information, including rights to examine and obtain a copy of their health records, and to request corrections.